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Home Concierge

In addition to promoting and managing vacation rental properties, Charleston Island Rentals offers comprehensive property management and home concierge services ideal for the absentee owner. Whether you want a second set of eyes on your second home, or are looking for property management support that will parle into vacation rental management and marketing, we have the custom package to suit your wish list and budget.


You are more than an address. Our team is dedicated to treating your property as if it were our own. We believe in building mutually respectful relationships with our property owners that last well beyond the peak season. We pride ourselves on one-on-one dynamics and you will enjoy having our our founder, Robin, herself as your point of contact.


Below are a few of the select services offered through Charleston Island Rentals’ property management and home concierge arm:

Charleston Property Management

Property Management

Ideal for the absentee owner, this monthly retainer model covers the ins and outs of property management ranging from regular check-ins and housekeeping to preparing your home for you and your guests’ next visit.


Offerings include:

  • Routine Property Checks

  • Delivery Receipt

  • Housekeeping

  • Minor Repair & Maintenance

  • Onsite Project Management & Oversight For Remodels/Renovations

  • Arrival Prep - Fridge Stocking, Linen Refresh, Reservations/Rentals, Etc…

  • Airport Pick-Up

Property Management

Storm & Extreme Weather Care

Charleston can be a finicky friend when it comes to weather. From tried and true hurricane season to the occasional snow flurry, property care can be a stress factor for our owners who are both local and out of state. Worry not! We will take care of your property as if it were our own and do our best to prepare with the essentials to best weather whatever storm.


Offerings include:

  • Window Boarding/Storm Shutter Set-Up

  • Sandbags/Flood Preventatives

  • Salt/Shoveling Driveways & Walkways

  • Post-Storm Property Report

  • Post-Storm Yard Clean Up

Charleston Property Management
Weather Care
Charleston Property Management

Guest Concierge Support

If you want your second home to serve as a coveted vacation rental property, this package is for you. Charleston Island Rentals will provide the high-touch concierge services to garner those coveted five-star reviews. With a flair for true southern hospitality and relationship building, our job is not just to help you book vacation rentals, but to give your guests the VIP treatment that will have them planning their next visit before check-out.


Offerings include:

  • Personalized Booking Process

  • Rental Listing & Presentation Consulting

  • Guest Vetting/Securing Deposits & Insurance Coverage

  • Concierge Reservations/Recommendations

  • Check-In/Check-Out Facilitation

Guest Concierge

Vacation Rental Listing & Marketing Kickstarter

From listing websites and social media to yard signs and direct mailers, there are an abundance of options for marketing your vacation rental that can quickly escalate from exciting to overwhelming. Based on our years of experience in both property management and the Charleston community, we have a marketing package designed to lay a solid foundation, cut through the noise, and steer your marketing efforts in the right direction.


Offerings include:

  • Custom Property Description

  • Professional Photoshoot

  • Dedicated landing page on the Charleston Island Rentals website with gallery, real-time availability, online booking option and SEO optimization

  • Social Media Promotion on Facebook and Instagram

Charleston Property Management
Vacation Rental Listing

All the above is a mere smattering of what Charleston Island Rentals can do for you through our Home Concierge arm. Our clients are as unique as each beautiful property in our charge, which is why we craft custom packages to suit you.


Don’t see something you’re looking for on the short list above? Ask away! Chances are we have probably done it or are willing to help you with it.


If you are interested in absentee-owner property management, listing your property with Charleston Island Rentals or learning more about our Home Concierge offerings, get in touch with us today.  

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